My husband is in the nursing house with Alzheimer’s disorder. American is taking advantage of my regrettable predicament by insisting I spend to transfer his miles to my account although I'm the just one who continues to be accuring the miles when browsing With all the Edge card. Shame on American Airways. A technician can achieve this using a several strokes in minutes.
My issue was a bag that was overweight. A single female kept expressing I could only get fifty lbs, even if I advised her I had been joyful to pay for overage expenditures. This other woman wasn't too helpful. On the other hand, Nina Kong went really away from her strategy to help me… contacting for facts, on the lookout factors up…she even helped me go the bag to a safe area when I went via it to find out if I could rearrange and pull some weight out.
We is not going to fly American Airlines ever once more, and neither will my relatives and buddies. they're going to eliminate a LOT much more than the $863 he shown.
i have experienced terrible activities with american airlines. i can’t even level their buyer service since it is much down below a a person star. customer relations Associates are impolite, quick, and unfriendly.
We want a published verification from American Airlines to process our cruise coverage claim. Stating the situations of delays to the day we traveled to board our ship.
On our previous vacation the leg on the excursion from lax to Dallas was the worst I’ve ever had .The seating was so restricted I could not browse a journal due to the tightness of the seating I believe the airplane was an A 320 ,be sure to Make contact with me you will discover a couple matters concerning the service normally,thank you, Brian Galbally
American airlines neglected to offer me health-related assist After i questioned for it. The workers stated that due to the fact I didn’t make arrangements for aid they couldn’t help me. Like I knew I was gonna Have a very medical unexpected emergency. Get actual American airlines and begin caring regarding your customers.
PS I had her about the return flight and it had been evenm much better she lives during the Phillie location And that i lived in the exact same area for couple years so we had a conversation about that .
I went to my resort and put in another FOUR hours on the phone with AA in an make an effort to possess the bag despatched to LGA first thing each morning, where I might be waiting.
So bottom line…..Except if you return to me with some sort of consideration, you’ll by no means see me yet again.
Ref: Ticket quantities 0012320492735/2736. We had to terminate our flight to Puerto Vallarta from Orlando on Sunday, February seventh as a result of ailment. I fully grasp we can easily use our tickets throughout the yr from date of obtain.
My initial and past time and energy to fly with American Airways: I'm a larger woman And that i compensated additional for seats on two of my flights so that I wouldn't be described as a burden to other travellers. Why I don’t know there was absolutely nothing various about them. My final flight to my vacation spot was cancelled and I did not uncover until I was on my strategy to the gate. They attempted to rout me to a different airport with very little familiarity with one other airport. After a 4 hour delay I arrived at get more my desired destination.
I am sorry to declare that our practical experience in the AA counter in Newark was lower than stellar – Of the two consumer service reps in the counter helping passengers examining in, a single focused her the perfect time to ONLY Top quality travellers, and one other female seemed to do as small as possible – also hectic stressing about what Everybody else was executing – all apart from what she may be doing! As the line grew for a longer time, the considerably less intrigued she became, and her Mindset was horrific – It took us significantly less time and energy to get into the Airport than it did standing in line to check in! (about one hour with only 4 people today in front of us). By the time we stepped up to the counter – a completely new representative acquired on board – we had to “relaxed ourselves down” – you may picture how another forty or so men and women started to feel driving us! While you frequently try to inform us, you “care” about the passenger, which specific could use a bit of Angle adjustment – or obtain her An additional position!
American at any time , your employees are rude and gave little if any explanation about why or what was happening